We're the hosts of JiraCon23 AND an established Platinum Enterprise Atlassian Solution Partner. We host this event because we're 100% in on Jira, and the multitude of ways it can serve teams from 10 to 10,000.&nbsp;We like hearing about your Atlassian use case, and seeing where you want to take it.&nbsp;
Contact one of our team members here at JiraCon, or&nbsp;<a href="https://meetings.hubspot.com/kwhittaker/noah-kassia-infotech-live-round-robin-meeting-link-" target="_blank" rel="noopener">Book Time</a> with us for after the event!&nbsp;
We're supporting projects with <a href="https://www.charitywater.org/our-projects/india" target="_blank" rel="noopener">Charity Water</a> and <a href="https://www.unicef.org/emergencies/Syria-Turkiye-earthquake" target="_blank" rel="noopener">UNICEF</a>. You can too!
Fun Facts on Trundl:
<ul>
<li>Operate out of the US, Canada, and India.</li>
<li>Provide support and services for 200+ Atlassian customers</li>
<li>~80 employees strong</li>
<li>Cloud Specialized and ITSM Specialized</li>
<li>Passionate about exploring your Atlassian potential in Scaled Agile and DevOps</li>
<li>The company behind <a href="https://marketplace.atlassian.com/apps/1225712/smart-assignments-and-rotations-for-jira?hosting=cloud&amp;tab=overview" target="_blank" rel="noopener">Smart Assignments and Rotations for Jira</a> (SARJ) and <a href="https://marketplace.atlassian.com/apps/1229100/secure-forms-for-jira?hosting=cloud&amp;tab=overview" target="_blank" rel="noopener">Secure Forms for Jira</a> (SF)</li>
</ul>
&nbsp;

Trundl

Agile Hive is the easiest way to implement SAFe in Atlassian Jira. The product offers you the ability to continue to use the tools you already know while also implementing SAFe. Your deployment of Agile Hive will come with numerous benefits that you can profit from. As a Scaled Agile Platform Partner, we&rsquo;re also constantly adapting Agile Hive to be up to date with the latest version of SAFe.

Agile Hive

eazyBI is the top-selling Atlassian Marketplace Platinum partner providing reports and charts apps for Jira and Confluence. Available for Jira and Confluence Cloud, Server, and Data Center.
<ul>
<li>Build custom reports, charts, and dashboards with an easy-to-use drag-and-drop report builder.&nbsp;</li>
<li>Explore, visualize, analyze, and discover your data, and identify trends and bottlenecks, risks, and opportunities.&nbsp;</li>
<li>Share your insights in Jira dashboards, Confluence pages, or external sites for better planning, tracking, and data-driven decision-making.&nbsp;</li>
</ul>
eazyBI has native integration with Jira Software, Jira Service Management, Confluence, and many popular apps like Tempo, Insight, Zephyr, Xray, Profields, Bitbucket, Bamboo, and external data sources like SQL databases, REST API, and spreadsheets.

eazyBI

Xray introduces Native Quality Management, a new, holistic approach that naturally embeds the test management process into the development workflow. Thousands of organizations worldwide trust Xray to infuse quality seamlessly into development and release consistently quality software -- together.

Xray

Meet the team behind the best-rated app on the Atlassian Marketplace!
Decadis AG is a leading German Atlassian Gold Solution Partner, providing a comprehensive suite of services for all aspects of Atlassian products and the ecosystem. As an Atlassian Platinum Marketplace Partner, we focus on developing high-quality apps and services for the Atlassian Marketplace. With offices in Koblenz (Germany) and Sevilla (Spain), as well as numerous remote workers, we reach more than 13 million users and the world's largest companies daily. Our commitment to innovation and customer satisfaction has made us one of the most trusted names in the industry, and our dedication to expanding our activities in the Atlassian world ensures that we remain at the forefront of the industry.

Decadis

AppFox is a UK-based team that builds innovative apps to help you work smarter in Confluence and Jira. With over 3,000 customers worldwide, including some of the biggest brands, you can be confident our suite of powerful, integrated solutions will help level up your favourite software applications and make a real difference to you and your teams.

AppFox

Enterprise-grade BI Connectors for Jira with proven scalability, performance and the highest data security. Get your Jira professionally connected to your favourite BI tool!
From:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;To:
Jira Software&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Power BI
Jira Core&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Tableau
Jira ITSM&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; MySQL/ PostgreSQL /MariaDB/ MS SQL Server/ H2/Oracle Database&nbsp;
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Google BigQuery
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;SAP Analytics Cloud
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Oracle Analytics

Alpha Serve

At yasoon we believe in zero-disruption digital workflows. That&rsquo;s why we connect and complement existing software intelligently.
As an Atlassian Platinum Marketplace Partner, we develop award-winning apps that integrate Atlassian&rsquo;s products with Microsoft 365. For more than 10 years, we have been offering solutions that make your digital workflows simpler, more productive, and clearer.

yasoon

We are a german Platinum Marketplace Partner and Silver Solution Partner. In addition to making Epic Sum Up, one of the leading apps on the Atlassian Marketplace, APTIS is an Atlassian Solutions Partner with over ten years of experience helping clients with Jira, Confluence and Bitbucket. We pride ourselves on outstanding customer service. From general questions to customizations we have a team of in-house technical specialists available.&nbsp;

APTIS GmbH

Onward provides apps for Atlassian that reimagine worker engagement. Our vision is to strengthen our customers&rsquo; greatest resource&mdash;their employees. We do that by offering easy to use applications that promote worker engagement.

Onward

QMetry is an innovative leader in continuous testing offering agile test management, and true cloud codeless automation products for agile and DevOps teams that empower enterprises to build, manage, and deploy quality software at speed with confidence. We are trusted by 500,000+ users globally, including users from many Fortune/Global 500 companies. QMetry is backed by Goldman Sachs Merchant Banking division and Everstone group.
QMetry is revolutionizing testing through AI-driven test authoring, test execution, and quality analytics for agile teams using Jira globally.&nbsp;

QMetry

Navigate. Integrate. Collaborate. We at Communardo specialize in creating innovative apps that enhance the digital workplace experience in communication, digital transformation, and agile work. As an Atlassian Platinum Solution Partner, an Atlassian Gold Marketplace Partner, and a Microsoft Gold Certified Partner, we focus on developing apps that solve recurring problems seamlessly, elevating the performance of Atlassian and Microsoft solutions. Headquartered in Dresden, our products carry that &ldquo;Made in Germany&rdquo; quality. We've already enabled over 4,000 clients in 90 countries to connect their data, platforms, and employees through our cutting-edge solutions. Better together. Smart solutions for modern work.

Communardo

JXL is among the fastest growing Jira apps on the Atlassian Marketplace. The app is a game-changing, all-in-one issue editor and organizer that combines the power of Jira with the simplicity of spreadsheets. Create and inline-edit issues in highly customizable tables, copy and paste fields in bulk, group and structure issues with custom hierarchy, sum up field values across levels, rank issues, apply conditional formatting rules, and much more. Easier faster Jira.

Copy configuration changes from the sandbox to production automatically and eliminate the slow, error-prone process of replicating changes manually in production

Salto

Elements helps teams at more than 3500 companies be more productive with Jira and Confluence.
With Elements apps, businesses prevent data silos and make sure information is available in context to the right employee at the right time. A veteran of the Atlassian ecosystem, with more than a decade of experience developing apps for Jira and Confluence, Elements is an Atlassian Gold Marketplace Partner.&nbsp;
The Elements suite Connect, Copy &amp; Sync, Overview, Publish, and Spreadsheet help companies transform old, manual ways of working into modern, streamlined workflows based on Jira and Confluence.
&nbsp;Customers including Airbus, Apple, BBC, NASA, Nike, Oracle, Disney, BMW and Walmart trust Elements to help their teams work smarter.&nbsp;
To find out more, visit <a href="https://go.elements-apps.com/JiraCon23-1" target="_blank" rel="noopener">elements-apps.com</a>
&nbsp;

Elements

Caelor is a global software development company specialized in developing Atlassian Cloud apps. If you're looking for an employee-centric strategy to increase productivity and collaboration among your technical and business teams, Caelor is your go-to Atlassian Marketplace Partner.
Our goal? As simple as our apps: to bring more joy to everyday Atlassian users and increase the adoption of Atlassian products in your team.
Enhance software development, project management, teamwork, and knowledge sharing, or simply create a readily available workplace wiki. Our apps can help you accomplish anything you can think of!

Caelor

Join Patrick Howell and Mark Cruth to kick off the event! As in previous JiraCons, we start off with a comedy sketch followed by a welcome from Patrick, sharing what's in store at JiraCon23, including the learning paths you can take, the sponsors you can meet, the prizes you can win, and advice for maximizing the event. Following Patrick, we've got Mark Cruth from Atlassian coming back! What he'll say? Get the popcorn out!

Patrick Howell

Mark Cruth

Let's Get Started! - JiraCon23

Xray Enterprise is a new solution aimed to make testing and test management more efficient, fast, and scalable. In this session, you'll learn how to implement smarter software test design techniques using Test Case Designer, a key Xray Enterprise feature, to ensure you are maximizing critical testing coverage with as little time and effort as possible. As a bonus, you will also get a first-hand look into other Xray Enterprise features including test case versioning, remote jobs trigger, and more.
Attending this session, you will:
&bull; Gain a better understanding of how to implement model-based approaches to designing smarter tests and why the approaches are more optimal,
&bull; Realize the power of using Xray Enterprise's Test Case Designer to instantly achieve 100% coverage in as mathematically-few tests as possible, and
&bull; Witness other key features in Xray Enterprise that will allow you to test less, cover more, and release faster.

Conor Wolford

Test Smarter (Not Harder) with Model-Based Test Design

Agile Hive, empowers your organization&rsquo;s complete agile workflow. This &ldquo;SAFe&reg; In Jira solution&rdquo; from Seibert Media, was developed in close coordination with Germany&rsquo;s leading SAFe&reg; experts and early adopters KEGONScale. Agile Hive can help optimize your SAFe&reg; implementation with hierarchies, artifacts, processes, and reporting - all tightly integrated with Jira.

Jamale Harris

Karl Baumgarten

SAFe® in Jira: Scaling Agility with Agile Hive

Rolling back a cloud migration is highly disruptive. Failed ones are event worse. You can only breathe a sigh of relief when you have ensured the new instance will function as expected and the data you need is in place.
In this session, Piyush Annadate and Bibek Behera from Strategenics will look into one of the most critical aspects of handling your own cloud migration of Jira and Confluence... post-migration testing.
This session focuses on an experience-hardened list of action items that will help you finish the job. Piyush will also leave time in this session for general migration questions!

Piyush Annadate

Bibek Behera

Proven Post-Migration Checks for Jira & Confluence

In this session, Ravi Sagar will showcase a success story for a solution deployed for a client with challenges using Jira to plan event communications. You will learn how to structure:
<ul>
<li>Intake processes</li>
<li>Approvals</li>
<li>Dispatching work for multiple teams</li>
<li>Automating repeating tasks</li>
<li>Reporting</li>
</ul>
Ravi will demonstrate and share how it was built in Jira Cloud.

Ravi Sagar

Perfect Event Communication Planning with Jira

This session will be a perfect match for Jira admins who want to start their journey with Jira Service Management and for every Jira Service Management beginner.
During this session, Katarzyna Pawlak of Appsvio will introduce you to the service desk environment with basic features and show how the customer portal works for admins, supporting teams, and customers.
During the session, you will explore the following topics:
<ul>
<li>The Differences between JSM and other Jira products</li>
<li>How to move from a Jira Admin to JSM Admin</li>
<li>Understanding Customer and Admin roles</li>
<li>The Customer Portal and its Features</li>
<li>How to create a request type and manage tickets</li>
<li>What is an SLA and how to use it</li>
<li>Licensing</li>
<li>Adhering to ITIL v4 Best Practises in Jira Service Management</li>
<li>ACP &ndash; Jira Service Management certification path</li>
</ul>

Katarzyna Pawlak

Krzysztof Skoropada

Celina Kuziemko

Jira Service Management Fundamentals: How to Get Started

This 45-minute session aims to equip participants with valuable insights and practical strategies to boost the quality and speed of handling requests in Jira Service Management. Through interactive exercises and real-world examples, you will gain confidence in implementing best practices to enhance their organization's service management processes.
By the end of the session, you will have acquired actionable skills to streamline workflows, and maximize the potential of Jira Service Management within your organization.

Teresa Burtscher

Klaida Sulko

Enrico Schierz

Boost the Quality of Handling Requests in Jira Service Management

When was the last time you questioned your testing approach? Have you noticed that relying on scripted tests barely scratches the surface, and automating everything proves impractical?
 Testing is more than writing and executing scripts. If you want to tap more into creativity and critical thinking, try exploratory testing.
If you&rsquo;re ready to unleash your testing potential, join us and see a full Product Walkthrough of our free Xray Exploratory App.
You will learn about:
&bull; The impact exploratory testing has on quality
&bull; How to fit exploratory testing into your strategy
&bull; What you can do with Xray Exploratory App
&bull; How the integration with Jira and Xray helps your exploratory endeavors
In the end, there will be a Q&amp;A session to answer any questions you might have about the Xray Exploratory App.

Petruta Paraschiv

José D'Almeida

Unleash Your Testing Potential with the Xray Exploratory App

Join Adaptavist's Phill Fox, in this open workshop to consider how Agile approaches can help organizations with service management solutions.

Phill Fox

Erica Larson

Agile in Service Management

Issue creation can be repetitive and time consuming. Issue creation can be much more complicated than choosing your title, issue type and description. Issue creations often involve deciding on issue hierarchies such as epics, tasks, user stories, projects and child issues. Wouldn't it be easier if you could standardize and expedite all of these issue creation tasks within Jira Cloud?
In this session, Colin Heike from Seibert Media will talk about Templating.app and how it is a powerful mechanism for creating consistent, well-organized issue templates. This session will include:
<ul>
<li>Standard issue creation practices and common pain-points</li>
<li>The basic set-up of Templating.app in a Jira Cloud instance</li>
<li>A walkthrough of issue creation efficiencies and use cases using Templating.app with Jira Cloud</li>
</ul>

Colin Helke

Streamline Recurring Jira Cloud Issues

In this presentation, we'll cover the possibilities open for companies using Jira data replication and working with it in different databases. You'll learn about the main use cases and get a detailed guide on automating Jira data replication with SQL Connector for Jira from Alpha Serve.&nbsp;

Liubov Topchyi

Anna Odrynska

Surfaraz Takkalapalli

Automated Jira Data Replication: A Deep Dive into SQL Connector for Jira

In this session we will talk about the history of ITSM, the lessons everyone can learn from the past. The influence AI will have. Exclusive insights with management tips from a 10 years hands-on experience in ITSM.

Johanna Pichotka

Andreas Haaken

The Evolution of ITSM - Learnings and Lessons for the Future with AI

Interested in using your Jira Service Management portal as an online store, fully integrated with Jira Assets and your services, procurement and onboarding processes?
Shoppie is a Caelor Marketplace add-on that lets you do just that. It combines the convenience of an online shopping experience with asset management built into Jira.
Join this session to become a Shoppie pro, unlocking the full potential of your JSM portal with an e-commerce experience tied to your workflows.

Krešimir Nikolić

Tomislav Nikolić

Make Your JSM Portal an eCommerce Shop

Dive right into the heart of release and deployment communication. Using tools like Jira Cloud (Deployment API), Jenkins, Golive, and Slack, we'll guide you step-by-step through a real-life example.
Discover how to get these tools to communicate seamlessly, establishing a single source of truth for your environments and deployments in Jira, thereby enhancing collaboration.
Whether you're just starting out or you've been in the game for a while, there's something here for everyone. Let's roll up our sleeves and elevate our Release &amp; Deployment Management together.

Guillaume Vial

Mastering Release & Deployment Tracking in Jira

Release Notes are critical to customer conversion, experience, and retention. They are also a big chore to manage. Engineers, copywriters, and marketers all have to be aligned leading up to a product's release.
In this session, Jens Schumacher from Released Software will show you best practices with release notes, as well as how to use an AI copywriter to transform your Jira tickets into well crafted release notes, giving you a powerful tool to produce and maintain release notes for your customers.

Jens Schumacher

From Manual to Magical: AI-Powered Release Notes with Jira

Confluence and Jira are powerful tools on their own. But together, they transform the way your team works, boosting productivity and streamlining workflows. Join us to learn how to:
1) Seamlessly integrate Jira &amp; Confluence
2) Take advantage of best practices and the most powerful touch-points between them in common use cases
The outcome? Follow this advice, and you can empower your team to access key and up-to-date information from anywhere.
From publishing Jira issue details to Confluence to synchronizing data, you'll leave equipped with the knowledge to foster enhanced collaboration.

Charlotte Aleksandrowicz

Clara Belin-Brosseau

Jira & Confluence: Harder, Better, Faster, Stronger together

Join Barbara Schwarzwald (Decadis) for an advanced session on cloud migrations, building on the success of last year's popular JiraCon22 talk. What will you learn?
<ul>
<li>Explore the latest enhancements and updates in the cloud migration process</li>
<li>Gain insights into overcoming significant challenges</li>
<li>Discover valuable tools to facilitate a smooth transition.</li>
</ul>
Barbara will include a hands-on demonstration of an automatic migration path for Jira Workflow Toolbox, showcasing how far automatic migrations have come, even for the most complex apps.
Don't miss this opportunity to level up your cloud migration expertise and ensure a seamless journey to the cloud before Feb 2024

Barbara Schwarzwald

Nikolas Witt

Cloud Migration Tips, Volume 2

Internal clients are heavy users of Office tools like Microsoft Teams, and they expect real-time internal comms when it comes to IT support.
Find out which challenges and insights are important for your internal customers and how to optimally connect your IT service desk with Jira Service Management and Microsoft 365.

Patrick Schüßler

Smarter ITSM with Microsoft Teams and Jira Service Management

This session serves as a guide to creating a self-serve Atlassian environment freeing up admin time and creating a better experience for end users. We explore common ITSM practices with a twist of automation.

Dan Tombs

Shifting Atlassian Requests Left

You probably use Confluence all the time. But did you know that much of what you are doing can be automated with macros and templates? Come see a demonstration of how you can use Confluence to manage teams and programs.
<ul>
<li>Standardization? check.</li>
<li>Automation? check.</li>
<li>Flexibility? check.</li>
</ul>
Whether you are a Confluence newbie or an expert, this session has something for everyone.

Craeg Strong

Team Spaces in Confluence

Software documentation is used for communicating key details to business stakeholders, to aid in onboarding resources, and as a reference for developers as they work to build out, expand, or fix the software. It serves as a source of truth to understand and analyze systems without having to analyze all the code.
The problem is, many companies don't have documentation, don't tailor it to their audience, are inconsistent in structure and style, and they often don't make it accessible.
In this session, Samie Kaufman from Perforce will cover documentation best practices, and offer a solution through Gliffy that supports creating, maintaining, and overall maximizing software documentation's purpose in today's environment.

Samie Kaufman

Ryan Conom

Software Documentation Your Team Will Actually Use

Did you ever wish your Jira issue could have a button that creates a Trello card with that issue's content? Or a button that opens a pull request in GitHub related to the issue? Or perhaps an easy way to fetch information from other tools, like user reports in MixPanel, Google Sheets, or any other tool with an API, and to view that info without leaving the page?
In this session, Brittany Joiner of PixieBrix will help you build some fun and powerful automation features (in Jira) that scrape web app information and send it to another source.
It won't be all work and no play - You will also learn how to do fun things, like spraying confetti when you complete an issue, or AI to help you come up with a humorous response for your coworkers' question.
This is all possible with a free tool that anyone can use - no coding required.

Brittany Joiner

Next Level Jira Automation In Your Browser

Efficiently keeping track of the project's progress and quickly spotting any deviations from the plan are crucial parts of successful project management, especially when the software and business teams collaborate. However, relying solely on manual monitoring of all the reports might lead to an overwhelming amount of information, making it harder to pinpoint and fix issues.
In this presentation, you'll learn how to create a project progress dashboard with several key performance indicators (KPIs) to bridge the information gap between teams and set up warning alerts for critical points. These alerts act as timely signals for potential problems, but with the help of business intelligence capabilities, we can dig deeper into the data to uncover valuable insights.
The main part of the presentation will be centered around a live use-case demonstration.

Ilze Leite-Apine

Zane Baranovska

Bridging Communication Gaps With eazyBI Reports for Jira Work Management

Do you need Jira to be a better compliance audit tracking tool for ISO 27001 or SOX?
In this session, Aaron Geister of Sentify will present a process and template to get you started! Specifically, you will learn how to use Jira for compliance tracking and help teams to gather evidence year over year and make a repeatable process, including:
<ul>
<li>Working with internal audit teams to build tracking in Jira</li>
<li>How to set up a workflow for compliance tracking (internal audit to external audit)</li>
<li>How to configure 1 time import to track year over year of audits (Control/sub control import)</li>
<li>Gathering information and applying to issues for evidence&nbsp;</li>
<li>Auditors access</li>
</ul>

Aaron Geister

Tracking Compliance Audits in Jira

Artificial Intelligence (AI) and Large Language Models (LLMs) are all the rage now - and their capabilities are slowly making their way into our business applications, with features such as &ldquo;JQL from natural language&rdquo; for Jira. But what does the future hold for us? Can AI truly transform our day-to-day responsibilities as Jira admins?
In this session, Salto will dive into the world of AI and LLMs and explore how they can help us, ***today***, as Jira admins. You will learn about practical examples of how tools like ChatGPT can provide a deeper understanding of Jira configurations, and significantly accelerate administrative tasks and configuration changes. Finally, watch as the team unveils a bold vision for an AI-assisted future in business application administration.
Attendees can expect to walk away with a new understanding of AI&rsquo;s role in Jira administration, practical skills for employing AI tools in their daily tasks today, and an exciting view of the path towards an AI-enabled &nbsp;Jira administration future.

Lior Neudorfer

AI and I: How AI is Shaping the Future of Jira Administration

Your teams want to sprint, but how do you help them sprint in the right direction? Your business wants a roadmap but how do you keep agility to respond to change?
In this session, you'll hear from two Atlassian Admins at different-sized companies who will provide you with practical tips and process guidance that you can immediately implement in Jira Software's Advanced Roadmaps to address both problems with one solution.
Let's learn how to be agile while planning ahead.

Brendan Byers

Planning Beyond the Sprint with Advanced Roadmaps

QMetry Test Management for Jira (QTM4J) is an agile test management tool with best in class support. They are the first to an AI feature into test case management, and will use this session to highlight some of the benefits for software teams needing to make quality an integrated process with releases.

Rupal Der

Punit Samtani

Deepak Parmar

Why QMetry Test Management for Jira for Agile Teams? The AI initiative

In this session, we will cover why you need a backup and recovery strategy for Jira Cloud and, more importantly, the impacts of not having one. Implementing a secure and reliable SaaS backup and recovery solution is a must. This session will discuss how data is currently stored in the cloud, the importance of having a secure and reliable SaaS backup and recovery solution and what elements make up said solution. Answer the question, is building an in-house solution better than outsourcing and learn how Rewind can help.

James Ciesielski

Ryan Gibson

How to use Rewind to Manage Backup and Restore for Jira Cloud

HR teams are increasingly using Jira to organize and track work. In this session, Prabhu Palanisamy of Onward will...
<ul>
<li>Identify key areas for automation in common HR processes</li>
<li>Cover the advantages of implementing native HR Systems Integration to Jira</li>
<li>Share ways to overcome common challenges in HR automation</li>
<li>Prove how to measure the impact of automation on HR performance</li>
</ul>

Prabhu Palanisamy

Girish Reddy

Exploring HR Service Delivery Automation

In this beginner ITSM talk, Nikolas Witt of Decadis will introduce the basics of Jira workflows and showcase the remarkable strengths and capabilities of enhanced workflows with real-world examples.
Join us to explore the art of customizing workflows in Jira to optimize your IT service delivery, improve team collaboration, and achieve peerless efficiency.
All ITSM enthusiasts should not miss this opportunity to revolutionize the way your organization manages processes and projects, featuring Jira Workflow Toolbox (JWT).

Supercharge Your ITSM With Customized Workflows

In this session David Grizzell will explore the use of today&rsquo;s infrastructure as a service software to containerize and orchestrate the deployment of Atlassian Data Center applications.&nbsp;
Tools like Kubernetes, Helm charts, Amazon Machine Images, and Docker containers can all be leveraged to reduce hosting costs, improve application performance, and minimize the time your teams spend supporting the backend for Jira, Confluence, Bitbucket, and Bamboo.
We will discuss best practices for using these tools and review lessons learned from implementing them for our customers.

David Grizzell

Orchestration and Containerization for Atlassian Data Center

Explore how to bridge the gap between strategic themes/objectives and effective execution at team level using Atlassian's suite of products. Discover strategies to align teams, streamline communication, and track progress seamlessly by generating visibility for teams as well as leadership. In this fireside chat format accompanied by a demo, if you are a leader, manager or a team member, you will see how to enhance visibility across various levels, foster efficient workflows and drive informed decision-making.

Cidoni Brind

Sajit Nair

Connecting Strategy to Execution: Fireside Chat + Q&A

This session delves into Agile methodologies and the significance of developing an Agile transformation roadmap to navigate today's rapidly evolving business landscape.
Jose Ramirez from Kaplan will cover the essential components of an Agile mindset, highlighting the benefits of embracing adaptability, collaboration, and customer-centricity. Utilizing examples specific to Kaplan's practice, he will provide illustrations and practical steps for implementing an Agile transformation roadmap that fosters innovation, enhances productivity, and promotes continuous organizational improvement.
Throughout the presentation, you will learn valuable lessons and achievements from Kaplan's Agile Delivery Office, giving attendees a comprehensive understanding of how they implemented and benefited from an Agile transformation.
Special attention will be given to how Jira and Confluence support the transformation journey.

Jose Ramirez

Cultivating an Agile Mindset: The Importance of an Agile Transformation Roadmap

When approaching the problem of process improvement in the context of a larger team or organization, many find solace in the popular quote from Desmond Tutu: "There is only one way to eat an elephant: a bite at a time".
But while we often discuss the plethora of valuable apps, tools and configuration options that can facilitate the difficult challenge of streamlining processes, we often neglect the most important component: people.
In this session, you will learn the importance of developing a strategy for change management that accounts for the impact on individuals. Attendees can expect to learn about different types of change, how change can be stressful and ultimately harmful to productivity, and some suggestions based on lived experience for how to set teams up for success.

Fei Lauren

Raven  Wood

How to Eat an Elephant: Strategizing the Human Component of Change

One of the joys of working with Jira is being able to build it to fit. But how far can you go? And do you want to go there? In this session led by Rodney Nissen (The Jira Guy), we will look at a number of unusual real-world use cases and we discuss the implementation process behind them. You may see 'the future' or the Frankenstein, let's check them out!

Rodney Nissen

Alex Ortiz

Who says Jira has to be used that way?

How do you keep your change management/enablement processes consistent and reliable? Automation. We know about automating builds, testing, and deployments, but what about automating your document management processes?
In this dynamic presentation, we are going to see how to set this up. We&rsquo;ll build the change management documentation and workflow in Confluence. Automate notifications to reviewers. Automate publishing the documentation on approval, and even automate transitioning the associated change management Jira ticket. Finally, we&rsquo;ll talk through some best practices to apply to your ITSM document management processes.

Ed Gaile

Melissa Brown

Document Management for ITSM and Change Enablement

In this session, Ian Bradley, the Principal Engineer of Metricus, will cover how process mining is the key to visualizing and solving bottlenecks in productive flow for your teams. This session will include:
<ol>
<li>Processes in Jira: An Overview</li>
<li>Establishing the relationship between Jira Projects, Processes, and Jira Workflows</li>
<li>Jira capabilities to analyze and measure processes and workflows</li>
<li>Native Jira analytics, as well as add-ons available in the Atlassian Marketplace assisting with measurement and analysis of workflows and processes.</li>
<li>Process Analysis and Optimization</li>
<li>Process Mining</li>
<li>Demo of the Metricus Process Optimizer for Jira</li>
<li>Q&amp;A</li>
</ol>
&nbsp;

Ian Bradley

Workflow and Process Optimization in Jira

Hear directly from Atlassian, join Dominic, Principal Product Manager, to learn about what's new in Advanced Roadmaps, Pro Tips and other things coming soon to help scale Agile teams.

Dominic Williamson

Irene Ongkowidjaja

Advanced Roadmaps: What's New, Best Practices, and Agile at Scale

Migrations can often be a long, challenging, and thankless process, but they are crucial to keep work flowing for teams relying on Jira.
With the sunsetting of Atlassian Server on the horizon, it&rsquo;s time to discuss how you can ensure your migration is a success. In this talk, led by Craig Willson of Automation Consultants, you will learn:
How to prepare for a successful migration The most effective communication strategies How Optimizer for Jira can help ensure you only migrate the correct, relevant, and (most importantly) minimum amount of data and configuration required

Craig Willson

James Gwynne

Preparing for a Successful Jira Cloud Migration

Jira is the ultimate tool for aligning business processes and driving digital transformation across the organisation. But with its unique concepts, terminologies, views, and configuration options, Jira can be difficult to bring into teams that traditionally rely on standard office tools like Word or Excel, or other, less flexible productivity tools.
In this session, we&rsquo;ll explore strategies on how to speed up Jira adoption across all your teams, and find out how JXL&rsquo;s powerful yet easy-to-use issue tables will make your entire organization fall in love with Jira.

Hannes Obweger

Daniel Franz

No Jira Science Required! Boost Jira Adoption with JXL Sheets

Launching a new ERP is complex and challenging to support. Washington State University learned this recently when deploying Workday.
In this session, Brant Schroeder of WSU will speak to how they implemented Jira Service Management to ensure their employees were placed first when Workday went live.
He will walk through the steps taken to construct the front and backend of the Workday service desk. This session will also highlight how Confluence was used to provide quick answers to questions through a robust knowledge base.

Brant Schroeder

Clint Young

Providing a Seamless Employee Support Experience: A Use Case

Your data is stuck in your software development tool, preventing you from being able to make informed planning decisions. This makes coordinating work in your team difficult and creates friction throughout your software development process. By integrating your DevOps tools with Jira, you free your developers from constantly switching tools and responding to status requests. With your data connected to Jira Software, you can see exactly where work is on an issue with development data in Jira. This rich data allows your to manage vulnerabilities, plan releases, improve efficiency, and much more directly in Jira Software.&nbsp;

Scott White

Jira DevOps Integrations: Improve Your Developer Experience

What does everyone want at the end of running a marathon? Some water, some high-fives, and gratitude! Join this short session to get information on how to continue your learning path, after the event, and help us say thank you to the sponsors and speakers of JiraCon23!

Agenda

Speakers.css-b7a2ir{margin:0;font-size:1.4rem;font-weight:500;line-height:1.5;color:#334188;font-family:'Poppins',sans-serif;margin-left:0.8rem;}88 Speakers